<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>customer Archives &#8226; rscottjones</title>
	<atom:link href="https://rscottjones.com/tag/customer/feed/" rel="self" type="application/rss+xml" />
	<link>https://rscottjones.com/tag/customer/</link>
	<description>tagline-free since 1998</description>
	<lastBuildDate>Mon, 13 Jul 2020 19:54:40 +0000</lastBuildDate>
	<language>en-US</language>
	<sy:updatePeriod>
	hourly	</sy:updatePeriod>
	<sy:updateFrequency>
	1	</sy:updateFrequency>
	<generator>https://wordpress.org/?v=6.8</generator>

<image>
	<url>https://i0.wp.com/rscottjones.com/wp-content/uploads/2021/02/cropped-scott_profile_image_block.jpg?fit=32%2C32&#038;ssl=1</url>
	<title>customer Archives &#8226; rscottjones</title>
	<link>https://rscottjones.com/tag/customer/</link>
	<width>32</width>
	<height>32</height>
</image> 
<site xmlns="com-wordpress:feed-additions:1">157932440</site>	<item>
		<title>How the Arizona Hiking Shack made me a repeat customer</title>
		<link>https://rscottjones.com/how-the-arizona-hiking-shack-made-me-a-repeat-customer/</link>
					<comments>https://rscottjones.com/how-the-arizona-hiking-shack-made-me-a-repeat-customer/#respond</comments>
		
		<dc:creator><![CDATA[rscottjones]]></dc:creator>
		<pubDate>Thu, 22 Apr 2010 03:30:20 +0000</pubDate>
				<category><![CDATA[Random]]></category>
		<category><![CDATA[Arizona Hiking Shack]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[gear rental]]></category>
		<category><![CDATA[gold panning]]></category>
		<category><![CDATA[hiking]]></category>
		<category><![CDATA[kayak]]></category>
		<category><![CDATA[kayak rental]]></category>
		<category><![CDATA[kayaking]]></category>
		<category><![CDATA[local biz]]></category>
		<category><![CDATA[local business]]></category>
		<category><![CDATA[outdoor retailer]]></category>
		<category><![CDATA[outdoors]]></category>
		<category><![CDATA[outfitter]]></category>
		<category><![CDATA[raft]]></category>
		<category><![CDATA[rafting]]></category>
		<category><![CDATA[Recreational Equipment Incorporated]]></category>
		<category><![CDATA[REI]]></category>
		<category><![CDATA[review]]></category>
		<guid isPermaLink="false">https://rscottjones.com/?p=1250</guid>

					<description><![CDATA[<p>Local businesses can really rock sometimes.&#160;Case in point: the Arizona Hiking Shack. The Arizona Hiking Shack is what you might expect from an independent outdoor retailer jammed into an awkward, ill-conceived corner of a strip mall dedicated to&#160;antiques&#160;and other worthless items. Once inside, you&#8217;ll find the trend continues. No sexy display racks, ADA compliant pathways, ... <a title="How the Arizona Hiking Shack made me a repeat customer" class="read-more" href="https://rscottjones.com/how-the-arizona-hiking-shack-made-me-a-repeat-customer/" aria-label="More on How the Arizona Hiking Shack made me a repeat customer">Read more</a></p>
<p>The post <a href="https://rscottjones.com/how-the-arizona-hiking-shack-made-me-a-repeat-customer/">How the Arizona Hiking Shack made me a repeat customer</a> appeared first on <a href="https://rscottjones.com">rscottjones</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Local businesses can really rock sometimes.&nbsp;Case in point: the <a href="http://www.hikingshack.com/">Arizona Hiking Shack</a>.</p>
<p>The Arizona Hiking Shack is what you might expect from an independent outdoor retailer jammed into an awkward, ill-conceived corner of a strip mall dedicated to&nbsp;antiques&nbsp;and other worthless items. Once inside, you&#8217;ll find the trend continues. No sexy display racks, ADA compliant pathways, and not much effort given to displaying or stocking merchandise—just plain and simple, like your uncle&#8217;s attic. They don&#8217;t have much of a selection, and the items they do have seem more expensive that you might otherwise find them.</p>
<p>They clearly don&#8217;t compete with <a href="https://rei.com">REI</a> for the trendy gearhead crowd.</p>
[Side note: I overheard the REI new employee training the other day, and distinctly heard them encourage employees to recommend the AZ Hiking Shack: &#8220;We&#8217;re a Co-op, we&#8217;re here to help <a href="https://www.rei.com/membership">our members</a>, even if it that means passing along a sale to what others think is a competitor.&#8221; I love REI.]
<p>Nonetheless, they are genuinely friendly and laid back, and they rent kayaks for cheap. And that&#8217;s what had brought me to the store, which is <a href="http://www.hikingshack.com/">conveniently located</a> just a couple of miles from my house.</p>
<p>Single-person inflatable kayaks—including pfd, pump, paddle, and throw bag—are $25 a day. Well, kinda. The rental also includes a &#8220;travel day&#8221; for getting to and from your destination, so it&#8217;s in effect a 3-day rental.</p>
<p>For only $25.</p>
<p>That&#8217;s one helluva deal. They also have two person kayaks (more commonly referred to as &#8220;divorce boats&#8221;), rafts, and other <a href="https://web.archive.org/web/20100609055341/http://www.hikingshack.com:80/content/rentals">outdoor gear for rent</a>.</p>
<p>But that&#8217;s not the only reason that I&#8217;ll return as a repeat customer.</p>
<p>I <a href="http://twitter.com/rscottjones/status/12389800765">had planned</a> to spend last Sunday kayaking up at Barlett Lake. It was finally my chance to bring my kayak out for its inaugural voyage. I rented an inflatable for my friend Laura who was joining me on Saturday (and will be joining my other friend Tiffany and I on a river trip next week). Unfortunately, I had some significant trouble getting my kayak secured on the Forester, even after trying multiple carrying systems. The morning was quickly disappearing, and we ended up bailing on the outing.</p>
<p>I showed up to return the kayak and gear—which never even left my vehicle—on Monday and was asked the obvious question of how my paddle had gone. I explained that I had to cancel, and without hesitation, the guy said that he wouldn&#8217;t charge me.</p>
<p>I had the kayak and gear for three days, but he wasn&#8217;t going to charge me because I didn&#8217;t get to have any fun with it.</p>
<p>Awesome.</p>
<p>And that&#8217;s why I&#8217;ll be back to the Arizona Hiking Shack the next time I need to rent a kayak—even if it&#8217;s going to just sit in my vehicle all weekend.<!-- /wp:post-content --></p>
<p>The post <a href="https://rscottjones.com/how-the-arizona-hiking-shack-made-me-a-repeat-customer/">How the Arizona Hiking Shack made me a repeat customer</a> appeared first on <a href="https://rscottjones.com">rscottjones</a>.</p>
]]></content:encoded>
					
					<wfw:commentRss>https://rscottjones.com/how-the-arizona-hiking-shack-made-me-a-repeat-customer/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">1250</post-id>	</item>
	</channel>
</rss>
